New Freedom Square Site Helps Our Customers Get By
Freedom Disability Cares
We talk a lot about how we care about our customers. You can get that sense about us just by reading the headlines on our home page. What I want you to know is that we’re not just talk. We mean what we say about our expert advocacy services, and we also realize that people are financially hurting out there and need help now. We’ve thought long and hard about that. The wait for an approval on disability benefits can take months, and sometimes several years. We asked ourselves, ‘What can we do to provide more immediate relief for our claimants? And, what more can we do for them after they win?’
The answer is Freedom Square, our online portal Web site exclusively tailored to meet the needs of our customers.
Freedom Square Delivers on Our Customer’s Needs
What are their needs?
First, they want to know what’s happening with their claim. We thought that it would help relieve worry and frustration if they could feel more in touch with their application process. At FreedomSquare.com, our claimants can track the progress of their claim live on the internet. They can compare their wait time to national averages. They can also e-mail their Advocate with questions.
Second, they need more immediate financial relief. We researched and found the best in medical, financial and assistance services and products, many available at substantial discounts, and gathered them all in one easily searchable database that only our claimants have access to.
Third, they need to feel a sense of community, a place where they can go to ask questions, get answers and have conversations. Our claimants can do that on the Freedom Square community message board.
What are the specifics? Our claimants can:
- Check the status of their disability claim
- Find legal assistance to help pay bills
- Get discounts on prescription drugs and other products
- Find affordable health care insurance
- Get guidance choosing a Medicare plan
- Get drugstore or grocery delivery services
- Find local community assistance programs
- Evaluate products and services and offer suggestions and feedback
- Become part of an online community of friends
Freedom Square is an exclusive marketplace of benefits, products and services to help our customers now, during the wait for approval, and later on, after their Advocate helps them win disability benefits.
How to Access Freedom Square
If you are one of our claimants, you should have received an e-mail invitation to Freedom Square with easy instructions on how to get to the marketplace at www.freedomsquare.com. If not, or you need more help setting up your unique Freedom Square account, call our Customer Service hotline at (877) 609-7724.